Fabric Penguin
International Shipping Available | Call us 0161 637 3939

Delivery Options

Award Winning delivery service and on a day that suits you.

At Fabric Penguin we strive to go the extra mile to ensure your order arrives promptly and is in perfect condition. All items purchased via our website can receive either a standard 3-5 working day delivery service, 1st class 1-3 working days service or a next working day (excludes weekends) delivery service. Our next working day delivery option is an award winning service offered by Interlink (order must be before 11.00pm to go out same day. Excludes weekends).

Our next working day delivery items are delivered within a 1 hour time window to help save you valuable time waiting at home for you order to arrive. You will receive an email or text message on the day of delivery stating the time window your item/s will arrive. All this on any order of any size for ONLY £6.95 (some postal exclusions, see below).

UK Delivery Summary
Standard Delivery – FREE of charge, Royal Mail 2nd Class service (3-5 working days) UK mainland
1st Class Delivery – £1.95 Royal Mail 1st Class Service (1-3 working days) UK mainland
Next Working Day Delivery - £6.95 Sent via courier service (order before 11am) or Royal Mail Special Delivery UK mainland only.

Addresses in Northern Ireland, Channel Isles, Isle Of Man, Scilly Isles, Scottish Highlands, Scottish Islands and the Isle Of Wight an additional charge of £4.95 is applicable on orders over £39.99. Orders below £39.99 are set at the normal UK delivery options above (incl free delivery). Next working day and 1st class delivery is available on orders below £39.99 (must be below 2KG in weight total), this service is NOT available on orders over £39.99. Please call us if you have any questions on  0161 637 3939 or email [email protected],.com

European & Rest Of The World Delivery

Parcel delivery is normally within 3-5 working days to major European cities and elsewhere in Europe between 3-6 working days, depending on destination.


Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxemburg, Netherlands, Slovenia and Spain

(including the Balearic Islands)

Orders under £9.99 • Royal Mail Small Packets £3.50

Orders between £10 - £49.99 • Royal Mail Small Packets £9.95

Orders between £50 - £149.99 • Courier. This may require a signature £14.95

Orders over £150 • Free Delivery


Czech Republic, Finland, Hungary, Poland, Portugal, Sweden

Orders under £9.99 • Royal Mail Small Packets £3.50

Orders between £10 and £49.99 • Royal Mail Small Packets £9.95

Orders over £50 • Courier £19.95


Greece, Norway, Switzerland

Orders under £9.99 • Royal Mail Small Packets £3.50

Orders between £10 and £49.99 • Royal Mail Small Packets £9.95

Orders between £50 and £89.99 • Royal Mail Small Packets £19.95

Orders over £90 • Courier £34.95



AUSTRALIA, NEW ZEALAND, USA AND CANADA

 

Orders under £9.99 • Royal Mail Small Packets £4.95

Orders between £10 and £49.99 • Royal Mail Small Packets £14.95

Orders between £50 and £149.99 • Courier £29.95

Orders between £150 and £249.99 •  Courier £39.95

Orders over £250 • Free Delivery



RUSSIA & JAPAN

 

Orders £9.99 and under • Royal Mail Small Packets £4.95

Orders between £10 and £49.99 • Royal Mail Small Packets £14.95

Orders between £50 and £149.99 • Courier £39.95

Orders between £150 and £249.99 • Couier £59.95

Orders over £250 • Free Delivery


Orders sent outside the EU may be subject to customs charges and/or local taxes. Unfortunately we cannot accept any responsibility for these parcels once they have left the warehouse.

Unfortunately we are unable to send to PO Boxes.


Which delivery service will I get when I buy?
All UK orders without an upgraded delivery option are sent via our Royal Mail 2nd Class service (Free delivery) and aim to be with you within 3-5 working days. Orders will be shipped within 1 working day.

Larger orders will be sent by Royal Mail 2nd Class recorded service and a signature may be required. 

Can I upgrade to 1st class delivery in the UK?
Yes you can, any order can be upgraded for a fixed fee of only £1.95

Can I upgrade to next working day delivery in the UK?
Yes you can, any item can be upgraded for a fixed fee of £6.95. This service is not available to remote postcodes (see exclusions above)

Can I have my item delivered on a day that suits me?
Yes you can but only on orders where you have chosen the next working day delivery option. Please leave us the details in the notes box at checkout stating the day you wish your order to arrive (excludes weekend).

Can I have my delivery sent to another address or have it left with a neighbour?
Yes you can, at checkout you will be asked to enter your delivery address – don’t worry if it’s not your address. If you have any questions please call 0161 637 3939 to discuss.

I live in Northern Ireland, Channel Islands, Isle Of Man, Scilly Isles, Scottish Highlands, Scottish Islands or the Isle Of Wight do I have to pay extra delivery charges?
Only on orders of more than £39.99, the normal free standard delivery is available and other UK mainland delivery prices apply up to this amount (listed above). On orders of more than £39.99 a delivery charge of £4.95 is applicable. Next working day delivery is available on most orders under £39.99 depending on the weight (less than 2KG in total & excludes weekends). The next working day service used is Royal Mail Special Delivery (no courier service available). If you have any questions please call us on 0161 637 3939 or email [email protected]  

Contact 
If you wish to contact us to discuss the shipment of any item/s before purchasing please call 0161 637 3939 or email [email protected] 

*Please note sometimes other courier or delivery services may be used from time to time